Pravin Raj
Customer Service Executive
Profile summary
Ambitious and analytical professional with knowledge in shipping and logistics, seeking a position to utilize my training and skills, while making a significant contribution to the success of the company.
Key skills
Professional experience
Gained practical exposure to documentation procedures required for export and import operations. Coordinated effectively with shipping lines, carriers, and warehouses to ensure smooth cargo movement, timely pickup, and on-time delivery. Developed strong coordination, communication, and multitasking skills while managing day-to-day shipping activities in a dynamic business environment. Demonstrated strong attention to detail and organizational skills, reducing documentation errors and improving efficiency.
- Gained practical exposure to documentation procedures required for export and import operations.
- Coordinated effectively with shipping lines, carriers, and warehouses to ensure smooth cargo movement, timely pickup, and on-time delivery.
- Developed strong coordination, communication, and multitasking skills while managing day-to-day shipping activities in a dynamic business environment.
- Demonstrated strong attention to detail and organizational skills, reducing documentation errors and improving efficiency.
Managed documentation processes by organizing, reviewing, and verifying all shipping records, invoices, and to ensure compliance with company policies and international shipping standards. Handled customer communication and service support, ensuring smooth coordination from shipment booking to delivery. Responded promptly to client queries and proactively followed up on pending documentation or billing issues to maintain customer satisfaction. Contributed to the overall improvement of documentation flow and process optimization through continuous learning and system familiarity.
- Managed documentation processes by organizing, reviewing, and verifying all shipping records, invoices, and to ensure compliance with company policies and international shipping standards.
- Handled customer communication and service support, ensuring smooth coordination from shipment booking to delivery.
- Responded promptly to client queries and proactively followed up on pending documentation or billing issues to maintain customer satisfaction.
- Contributed to the overall improvement of documentation flow and process optimization through continuous learning and system familiarity.